ZOE COVID Study app suffers from failure • The Register

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The ZOE COVID study app is reportedly still wobbly for some users after being entirely unavailable for several hours this morning.

Everything is in impeccable timing as the UK government raised the local COVID alert level over the weekend.

The app, available on Android and iOS, has proven to be an invaluable source of data during the pandemic, providing infection estimates based on symptoms reported by users, thereby avoiding the lag inherent in lateral flow logging and PCR testing via UK government websites.

These symptoms are then extrapolated to a regional and national level to give an estimate of infection rates.

However, this morning at around 9:30 a.m. UTC he appears to have joined the national sigh at the British Prime Minister’s ceremony. last speech on the pandemic and sat down for a bit.

The app’s own symptoms of failure manifested itself when users found themselves unable to complete the logging process (or add test results) before completely giving up the ghost and reporting timeouts. waiting even when selecting a profile to report for.

ZOE app timeout

Click to enlarge

Naturally, The register contacted ZOE to find out what had happened to his app – he said, “This is a known issue that we are aware of.”

The problem appeared to be widespread, judging from social media. The organization claimed at 11:20 UTC that it had fixed all issues, although users are still noting persistent issues.

ZOE COVID study app is impressive reuse; ZOE herself was (and, to some extent, is) all about nutrition, health, and weight. However, as the pandemic took hold in 2020, the ZOE app has become an invaluable tool for tracking COVID-19 symptoms.

The study itself is funded by a grant from the UK government, with data analyzed by a joint team from ZOE and King’s College London. It currently has around 4.5 million users, according to recent OBE recipient and ZOE COVID Study principal investigator, Tim Spector.

As for the services of the organization, it benefits from free protection against DDoS attacks from Cloudflare and has Pentest to search for vulnerabilities within its infrastructure. ®



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